OTS IT Consulting advises all users that the rights of all individuals visiting this website are protected by the following Privacy and Terms of Use policy, as well as being governed by the standard requirements of "The Privacy Act 1998".
All visitors are strongly advised to familiarise themselves with the specifics of these policies on a regular basis. Management reserve the right to amend or update portions of these policy documents at any time. Any updates or changes will be made available on this website.
The administrators of this website recognise the individuals rights to protect and retain control over any form of personal information, and are committed to ensuring secure storage of all private details. Any information collected through this website will only be used for the specific purposes outlined in this document and/or as revealed to the user at the time of collection and not disclosed for any other purposes including but not limited to promotions, advertising and/or marketing. No information will be disclosed or distributed without the express consent of the individual concerned unless:

• It would be reasonable to assume that doing so may prevent injury and/or serious threats to the personal safety of the individual concerned and/or any other party;
• Information is requested by a registered government and/or law enforcement authority;

Users are advised that certain instances may require that information be shared with other related service providers and/or contractors. Standard company privacy practices will be applied to any transfer of data to ensure a high level of security for all personal or identifying details.
In the event that any individual requests that the details of any personal information obtained by the service provider are made known to them, every effort will be made to oblige. Users are advised however, that management reserve the right to refuse these requests in the event that:

• It would be reasonable to assume that providing such information may pose serious threat to the personal safety of the individual concerned and/or any other party;
• It would be reasonable to assume that providing providing such information may impact on the privacy of any other party;
• It would be reasonable to assume that the request is frivolous or without basis;
• It would be reasonable to assume that providing such information would be deemed unlawful;
• Any requested information relates directly to an existing or potential legal dispute;

Following is a more comprehensive explanation of this websites Privacy Policy and standard Terms of Use. In the event that any specific issues or concerns are not addressed in the above document or further information is required, please contact the Site Manager. Users may also wish to visit the Australian Federal Privacy Commissioners website for further information. [TOP]

PRIVACY HINTS
GENERAL PRIVACY PRACTICES
This policy provides general information relating to the privacy of all personal and/or identifying information. Issues covered include but are not limited to solicitation, collection, security, storage as well as general usage and disclosure practices.
OTS IT Consulting is committed to ensuring that any personal information is collected in a fair and accountable manner. "Fair Collection" is deemed to be the collection of any individuals confidential information for the purpose of providing an agreed service and/or product. Any collection of information for purposes contrary to this, are in breech of this policy document. [TOP]

COLLECTION OF INFORMATION
Information is generally collected through online registration forms however this may depend on how the user chooses to interact with the service provider. Online forms will generally request information including but not limited to:
• Name;
• Email address;
• Telephone number;
• Postal address;
• Business Name
Users will be prompted if any essential sections are left incomplete. The system will not process any application until such time as all essential details have been entered. Information requested may extend to personal interests, age and/or gender however this information is generally only collected for usage reporting and is optional. In the event that any information is submitted in hard copy and not via the online system, all details will be confirmed with the individual prior to being entered.
Users are advised that any details pertaining to billing or personal banking records are not retained on the OTS IT Consulting database. All transaction records are submitted directly to the relevant financial institution, and are not recorded by OTS IT Consulting in any way.
Basic information relating to site usage may also be collected for statistical purposes however no usage records are linked directly to the individual user. Details collected in relation to site usage are generally limited to:
• Number of unique visitors;
• Length of visit;
• Common entry and exit points;
• Number of page views;

The collection of this information provides valuable statistical data to allow OTS IT Consulting to continually improve the quality of service provided, as well as better meeting the needs of users.
Cookies provide a record of sites visited and are stored on a users hard drive. Users may choose to remove or disable all cookies for sites visited to ensure complete anonymity however it is important to realise that certain portions of the OTS IT Consulting website may not be available if this option is taken. [TOP]

ACCURACY OF INFORMATION
Any information submitted by users is accepted as being accurate, complete and current at the time of submission. OTS IT Consulting encourages users to update or correct any inaccuracies or changes in information by emailing the Site Administrator.
Information submitted by a third party is accepted as being accurate, complete and current at the time of submission. OTS IT Consulting accepts no responsibility for the accuracy of information submitted by external parties. All reasonable efforts will be made to verify the accuracy of the information, and any obvious discrepancies will be corrected to maintain the high quality of information contained within the site, however users are advised to confirm the accuracy of all information with the relevant service provider.
OTS IT Consulting encourages users to report any inaccuracies or concerns by emailing the Site Administrator. [TOP]

SECURITY OF INFORMATION
All reasonable efforts have been made to ensure maximum levels of security and reliability through this website. Users are reminded however that transmission of any information via the Internet does have inherent risks. Whilst OTS IT Consulting is committed to protecting the confidentiality of all user records, no responsibility or liability will be accepted for any unauthorised access to users personal information.
Users are advised that any information no longer required by OTS IT Consulting will be disposed of securely to maintain the confidentiality of any identifying details.
Whilst access is provided to external websites through online links, OTS IT Consulting makes no guarantees relating to matters of privacy on behalf of any other parties. Users are advised to confirm the specific policies of any website visited before proceeding.
All direct employees, related and/or contracted parties are bound by the privacy conditions of this policy. Any personal information obtained by such parties is protected by the terms and conditions of this document. [TOP]

COLLECTION OF SENSITIVE INFORMATION
Users are advised that information of a sensitive or irrelevant nature to the general business practices of this website will not be collected and/or retained at any time.
Examples of sensitive information may include but are not limited to:
• Race or Ethnicity;
• Political Affiliation;
• Religious or Philosophical Beliefs;
• Sexuallity;
• Criminal History;
• Health Status;

General exceptions to this rule may include:
• Instances where the subject of the information has freely consented for the purposes of providing goods and/or services as requested;
• The collection of such information is required or specifically authorised by law;
• Collection may be deemed necessary to protect the personal safety of any party;
• Collection may be deemed necessary for the purposes of legal action; [TOP]

USE OF INFORMATION
Information collected by this website may be used for a variety of purposes.
These may include are are not necessarily limited to:
• The provision of requested goods, services and/or information;
• The administration and management of goods and/or services offered by the service provider including but not limited to charging, billing, delivery;
• General research, maintenance and development of website related services;

Personal information may also be collected to promote and market other services offered by the website, however any form of promotional material will only be forward to the user with their express permission. At the point of registration users will be asked to indicate whether or not they are prepared to receive promotional material relating specifically to the general business operations of the site. In the event that a user wishes to be removed from the mailing list a request to cancel permission should be mailed to the Site Manager. A minimum of 14 days should be allowed for the processing of this request. Users are advised that information may still be received during this time. [TOP]

DISCLOSURE OF INFORMATION
Information provided by the user will only be used for the purpose of meeting any request submitted by the user. Under certain circumstances, it may become necessary to disclose this information to other parties.
These may include are are not necessarily limited to:
• Affiliated or related companies/organisations;
• Outsourced service providers and/or contractors;
• Independent advisors including but not limited to accountants, auditors, lawyers;
• Regulatory and/or law enforcement authorities;
• Any organisation/individual involved in the sale and/or transfer of all or part of the company assets including but not limited to account details;

OTS IT Consulting guarantees that no information provided in confidence by the user will be sold and/or rented to any other party for other purposes including but not limited to marketing, promotions. [TOP]

TRANSBORDER INFORMATION FLOW
Information containing personal and/or identifying information will not be disclosed or distributed outside of Australian borders in any manner which breeches the standards terms and conditions of this privacy agreement.
Exclusions may include but are not limited to:
• Where prior consent has been obtained from the individual concerned;
• Where transfer of information is deemed necessary for the conclusion of a contractual agreement;
• Where transfer of information is deemed to be of benefit to the individual concerned;
Where if practicable to obtain such consent, the individual could reasonably be expected to provide it;
• Where reasonable steps have been taken to ensure that information will not be used in any manner which breeches the standard terms and conditions of use as outlined in this policy document; [TOP]

DISCLAIMER FOR LINKED SITES
OTS IT Consulting takes no responsibility for the accuracy and/or security of any other party. Whilst links are provided to external sites through this website, users are advised to refer to the individual policies and/or terms of use relating to each site before proceeding or providing any information of a personal nature.
No responsibility is accepted for any inaccuracies, errors in content or potential viruses that may be received through other sites. Users are advised to ensure that virus protection software has been installed or updated on their system before proceeding. [TOP]

REGISTRATION OF COMPLAINT
OTS IT Consulting encourages the reporting of any concerns or complaints relating specifically to the issues of personal privacy and confidentiality. Any person who feels that they have issue or reason for complaint may report their concerns in writing to the Site Administrator. All complaints will be thoroughly investigated by the Site Administrator. Alternatively the complaint may be taken to the relevant Privacy Commissioner in each state or territory. Any further investigation and/or disciplinary action will be at the discretion of this governing body. [TOP]

TERMINATION OF ACCESS
Any action which may be deemed a violation of the standard terms of use as outlined in this policy document may result in instant termination and/or withdrawal of access rights and privileges within this website. Decisions relating to matters of termination of access will be at the discretion of the Site Manager.
In the event of unresolved or serious dispute, OTS IT Consulting reserves the right to terminate any users access rights indefinitely or until such time as permanent agreement and/or resolution can be reached. [TOP]

IDENTIFIERS
OTS IT Consulting reserves the right to allocate unique identifiers for any service provider and/or user of this website for the purposes of documentation and storage of information in the company database. In accordance with standard industry practice OTS IT Consulting will not adopt or use as it's own any identifier as assigned by a governing body and/or any agent acting on behalf of a governing body. Users are advised that this does not apply in relation to an ABN. [TOP]

LIMITATION OF LIABILITY
Whilst every effort has been made to ensure the accuracy and currency of any information contained within the site, all users are reminded that any information or content contained within this site is provided without liability for error or inaccuracy in any form. Site management will make every effort to rectify matters of concern or reports of inaccuracy, however users are reminded that it is their own responsibility to confirm the accuracy or legitimacy of any information gained from the service provider or other parties.
OTS IT Consulting advises that it is in no way responsible for any loss, damage, claim or expense directly or indirectly arising out of information contained in or obtained from their website. Users are advised to verify the accuracy of all information before proceeding with any financial transaction or transfer of information. In the event that a user is not satisfied with any outcome, OTS IT Consulting advises that its limitation of liability extends only to the resupply of previously agreed goods and/or services. [TOP]

PRIVACY HINTS
Some general hints for protecting your privacy when using the Internet include:
• Closing your browser immediately after each session - especially on public computers;
• Being aware that information provided via email and other online forms may not be secure;
• Being vigilant about protecting the security of usernames and/or passwords and changing them immediately if anything happens to compromise the confidentiality of these details; [TOP]

GRAPHICS

Images of Brisbane City and surrounds used on this site, provided with the permission of Brisbane City Council Library Services, BrisImages at www.brisbane.qld.gov.au/elibcat/